Terms and Conditions

This legal agreement establishes the binding terms and conditions governing your relationship with SocialMaster Academy. By accessing our website, enrolling in courses, or using our services, you acknowledge that you have read, understood, and agree to be legally bound by all provisions outlined in this document.

User Obligations and Legal Responsibilities

Legal Compliance Requirements

1. Lawful Use Obligation

You agree to use our services in strict compliance with all applicable local, national, and international laws and regulations. This includes but is not limited to Sri Lankan educational regulations, digital marketing compliance standards, and international copyright laws.

  • • Compliance with Sri Lankan Computer Crimes Act and data protection laws
  • • Adherence to international social media platform terms of service
  • • Respect for intellectual property and copyright protections
  • • Compliance with advertising standards and consumer protection regulations

2. Professional Conduct Standards

As a member of our educational community, you are required to maintain professional standards of conduct that reflect positively on both your own reputation and that of SocialMaster Academy.

  • • Respectful interaction with instructors, staff, and fellow students
  • • Honest representation of your work and academic achievements
  • • Professional communication in all platform interactions
  • • Ethical application of learned social media strategies

3. Account Responsibility

You bear full legal responsibility for all activities conducted through your account, including any unauthorized access resulting from negligent security practices.

  • • Immediate notification of suspected unauthorized access
  • • Maintenance of secure login credentials and account information
  • • Liability for all charges and activities under your account
  • • Compliance with single-user account restrictions

Academic Integrity and Conduct Requirements

Academic Honesty

  • • Submit only original work for all assignments
  • • Provide proper attribution for external sources
  • • Avoid plagiarism in all forms of coursework
  • • Participate authentically in discussions and peer reviews
  • • Report suspected academic misconduct by others

Content Usage Rights

  • • Use course materials solely for personal education
  • • Prohibit sharing or redistributing proprietary content
  • • Respect instructor intellectual property rights
  • • Obtain permission before recording or screenshots
  • • Comply with third-party licensing requirements

Violation Consequences: Academic misconduct may result in course failure, account suspension, or permanent termination without refund. Severe violations may be reported to relevant professional bodies or legal authorities.

Indemnification Obligations

You agree to indemnify, defend, and hold harmless SocialMaster Academy, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including attorney's fees) arising from:

Your use or misuse of our services, platform, or educational content
Violation of these terms and conditions or any applicable laws
Infringement of third-party intellectual property or privacy rights
Any content you submit, post, or transmit through our platform

Liability Limitations and Warranty Disclaimers

Disclaimer of Warranties

Educational Outcomes

We do not guarantee specific career outcomes, employment opportunities, or income levels upon course completion. Success depends on individual effort, market conditions, and external factors beyond our control.

Technical Performance

While we strive for consistent platform availability, we cannot guarantee uninterrupted service, error-free operation, or compatibility with all devices and browsers.

Industry Changes

Social media platforms and digital marketing practices evolve rapidly. We cannot warrant that course content will remain current or applicable to future platform changes.

Limitation of Liability

Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

  • • Loss of profits or business opportunities
  • • Data loss or corruption
  • • Business interruption
  • • Reputational damage
  • • Third-party claims

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including:

  • • Natural disasters or emergencies
  • • Government actions or regulations
  • • Internet or telecommunications failures
  • • Third-party service disruptions
  • • Labor disputes or strikes

Risk Acknowledgment

By using our services, you acknowledge and assume the following risks:

Market Volatility

Digital marketing and social media landscapes change rapidly and may affect the relevance of course content

Technology Dependence

Online learning requires reliable internet connectivity and compatible devices, which may not always be available

Learning Outcomes

Individual learning success varies based on personal commitment, prior experience, and external circumstances

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

Applicable Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law provisions.

  • • Sri Lankan Contract Law
  • • Consumer Protection Act provisions
  • • Electronic Transactions Act compliance
  • • Educational services regulations

Jurisdiction

Any legal action or proceeding arising from these terms shall be brought exclusively in the competent courts of Colombo, Sri Lanka, and you consent to the personal jurisdiction of such courts.

  • • District Court of Colombo
  • • Commercial High Court jurisdiction
  • • Supreme Court appellate authority
  • • Alternative dispute resolution venues

Dispute Resolution Procedures

Step 1: Direct Communication

Before initiating formal dispute proceedings, parties must attempt to resolve disagreements through direct communication via our contact form or designated support channels.

  • • 30-day good faith negotiation period
  • • Written documentation of all communications
  • • Senior management escalation if necessary
  • • Attempt at mutually acceptable resolution

Step 2: Mediation Process

If direct communication fails, disputes may be submitted to binding mediation through a recognized Sri Lankan mediation service or arbitration center.

  • • Mediation through accredited service providers
  • • Costs shared equally between parties
  • • 60-day mediation timeline
  • • Confidential proceedings and outcomes

Step 3: Legal Proceedings

Only after exhausting alternative dispute resolution methods may parties pursue formal legal action in the appropriate Sri Lankan courts.

  • • Exclusive jurisdiction in Colombo courts
  • • Individual claims only (no class actions)
  • • Prevailing party attorney fee recovery
  • • One-year statute of limitations

Severability and Modification

Severability Clause

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect and continue to be binding and enforceable.

Terms Modification Policy

We reserve the right to modify these terms at any time. Material changes will be communicated via email and website notification at least 30 days before taking effect. Continued use of our services after modification constitutes acceptance of the revised terms.

Entire Agreement

These terms and conditions, together with our Privacy Policy and Terms of Service, constitute the entire agreement between you and SocialMaster Academy and supersede all prior or contemporaneous understandings regarding such subject matter.